Pdf manufacturers often use relational governance to manage interfirm relationships with their distributors. The international journal of bank marketing aims to present the latest thinking, practice and research findings on issues of current or future concern to banking and financial services marketers. Global journal of management and business research. Description audience impact factor abstracting and indexing editorial board guide for authors p. Environment is made of such controllable and uncontrollable forces. For authors july 1996 international journal of bank marketing 146. An empirical study of factors affecting the internet banking. Preference is given to empiricallybased research papers that expand on existing theories or develop new ones on customer behaviour in financial services settings. Corporation bank, the dena bank, the indian bank, the indian overseas bank, the oriental bank of commerce, the punjab and sind bank, the punjab national bank, the syndicate bank, the. The international journal of bank marketing provides the venue for the dissemination of stateoftheart research on marketing issues related to a range of. It serves as a forum for all the academicians, research scholars, scientists. Issue 6 2014 maintaining engaged customer relationships in financial services. This study conducts a bibliographic and content analysis of articles published todate in the journal of islamic marketing and the international journal of islamic marketing and branding in order to assess the scope of coverage and topicsthemes discussed.
A holistic approach of the greek banking sector elissavet keisidou lazaros sarigiannidis dimitrios i. When citing data we advise authors to follow appropriate international and national procedures with respect to data protection. Published quarterly, the journal features articles on central bank theory and. The international journal of bank marketing aims to present the latest thinking, practice and research findings on issues of current or future concern to banking and financial services. Rmit university school of economics finance and marketing, melbourne, australia d. The concept of international marketing 3 introduction. It is widely believed that structural and political. Digital banking, customer experience and bank financial performance. Citescore values are based on citation counts in a given year e. International banking and financial market developments.
Bank marketing bank marketing international june 2006 investment will provide a healthy return. A research agenda abstract purpose while the positive effects of csr are well documented, there has been little research. Rios, 2010,the moderating effect of gender in the adoption of mobile banking, international journal of bank marketing, vol. International journal of business and social science. International journal of bank marketing customer satisfaction, loyalty and financial performance. International journal of bank marketing int j bank market. Logistics, marketing, tourism jbm aims to publish papers that relate to the marketing challenges of financial services providers around the globe. Today, marketing services are of great emphasis on both customer and bank. Indian journal of finance and bankingijfb is an international. Corporate performancegovernance, bank risk management. Our head of it made it clear that he wanted to see a proper tracking of the benefits of the new software and the ability to say that we have made a decision because of strategy management.
International journal of bank marketing consumer selection criteria for banks in poland article information. Citescore values are based on citation counts in a given year. It was established in 1983 by mcb university press now emerald group publishing. Issue 6 20 far eastern banking in what direction is the tiger moving. This relatively new banking transactions channel offers its users. International journal of bank marketing academic journals. Unique features not found in other international marketing chapters or books. Corporate social responsibility and bank customer satisfaction. International marketing second edition rakesh mohan joshi professor international business and international marketing. Marketing strategies and bank performance in nigeria. This journal is a member of and subscribes to the principles of the committee on publication ethics. It serves as a forum for all the academicians, research scholars, scientists and also for the industry people to share their finance and banking views and to publish their scholarly papers. Comparison of financial performance of commercial banks. International journal of bank marketing prediction of attitude and behavioural intentions in retail banking chris baumann suzan burton gregory elliott hugo m.
Tan jacques holst martin kjeldsen article information. Roles of international financial institutions world finance. The international journal of customer relationship marketing and management ijcrmm offers not only an important but also a critical platform for researchers, practitioners, entrepreneurs, policy makers, and educators to present and discuss their experiences and perspectives on important issues related to crm and management. In the retail environment, csr either in the form of support for a nonprofit organization andor positive ethical practices use of nonsweat shop labour, led to store loyalty. Journal of international financial markets, institutions. International journal of islamic marketing and branding 11 papers in press. The international journal of central banking ijcb is an initiative of the central banking community. For more information, please email email protected or visit the emerald marketing ejournals collection page. This indicator counts the number of citations received by documents from a journal and divides them by the total number of documents published in that journal.
Ejournal in pdf is available on the journals webpage, free of charge for download. Our head of it made it clear that he wanted to see a proper tracking of the benefits of the new. Emerson wagner mainardes aridelmo teixeira paula cristina da silveira romano, 2017. International journal of bank marketing emerald insight. International journal of electronic banking ijebank inderscience. Degree of ones success, to a large extent, depends on effect of marketing environment and ability of the firm to respond effectively. Emerald international journal of bank marketing information. D, wesley university of science and technology, ondo, nigeria. These include the journal of internet banking and commerce jibc and the international journal of bank marketing ijbm.
International journal of bank marketing issn print. Since its first introduction in the 90s, internet banking is increasingly being adopted by bank customers all over the world. International journal of finance and banking research. It is the environment that determines favourable or unfavourable. A formidable body of literature has been built up in recent decades suggesting that market orientation helps firms attain their strategic objectives in a dynamic pdf. The case of islamic marketing by paul sergius koku abstract. The international journal of customer relationship marketing and management ijcrmm addresses critical success factors for crm implementation, activities that are. International marketing second edition rakesh mohan. International journal of bank marketing an invest igat ion of consumer accept ance of mbanking lisa wessels judy drennan article information. Effectiveness of digital marketing strategies on performance. In line with this development, the central bank of nigeria cbn in 2003 issued comprehensive guidelines for the operation of ebanking 9. The purpose of this paper is to further the consumer services theory in financial services marketing by examining how perceived benefits influence consumer pdf 287 kb towards achieving strong customer loyalty in the financial services industry. Ijfbr welcomes submissions of complete and original research manuscripts, which are not.
Carlos flavian miguel guinaliu eduardo torres, 2006,how bricksandmortar attributes affect online. Tan jacques holst martin kjeldsen, 2017, taxonomy of payments. International journal of bank marketing emerald article. Investigating the determinants of internet banking. Issue 4 2012 relationship marketing strategies of indian banks in the wake of the global economic slowdown. International journal of bank marketing emerald publishing. Pdf international journal of bank marketing consumer. If the customers have a good rapport with their retailer, especially one international journal of bank marketing vol. International journal of bank marketing taxonomy of payments. International journal of electronic banking ijebank. It is the environment that determines favourable or unfavourable conditions, and hence, provides either opportunities or threats and challenges.
Its importance in a financial context stems largely from the nature of the service itself. Pdf international journal of bank marketing consumer selection. The international financial institutions ifi are getting involved in the conflicting situations very easily due to various international laws. In line with this development, the central bank of nigeria cbn in 2003 issued comprehensive. International journal of customer relationship marketing and. International journal of bank marketing how bricksandmortar attributes affect online banking adoption carlos flavian miguel guinaliu eduardo torres article information. The quality and quantity of banking products increased and a result of this, recent developments in marketing.
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